Help Center

Frequently Asked Questions

Last updated: August 31, 2025

Overview

Chart Vision AI is a desktop app that helps traders rapidly analyze charts with AI. Capture a chart, add context about your strategy and risk preferences, and receive structured insights you can act on.

How to Use the App

  1. Sign in to your account from the app - with google auth.
  2. Open your trading platform and bring the chart you want to analyze into view.
  3. Use the in app screen capture to grab the chart area.
  4. Provide context: timeframe, asset, strategy notes, and risk settings.
  5. Submit for analysis and review the AI output in the results panel.
  6. Iterate: ask follow up questions, refine parameters, or capture another chart.

Each time you submit, the app performs a fresh capture of the visible area and analyzes that new image. Your plain text strategy and all input fields are applied to every new analysis automatically update them only when you want to change the rules or risk preferences.

Capture tips for best results

  • Include the timeframe/time scale in the capture (e.g., 1m, 5m, 1h) so the AI can align context.
  • Make indicators readable. If they’re custom, briefly explain what each indicator represents in your text input.
  • If available, include the Depth of Market (DOM) / price ladder panel to provide order flow context.
  • Ensure the price scale, price tags/levels, and numeric values are visible and not blurred.
  • Keep the chart clean hide popups/menus and avoid overlapping elements that obscure candles or indicators.

Tip: Consistent context (timeframe, market conditions, and risk) improves result quality.

The Idea Behind It

The goal is a repeatable, unemotional workflow. You describe your strategy in plain English, and the app applies those rules consistently to each new capture of the chart. The AI translates your criteria into concrete checks, highlights confluence or conflicts, and frames risk so identifying your setup becomes systematic rather than emotional.

Common Questions

Does the AI give financial advice?
No. Outputs are informational and educational. You are responsible for your trading decisions. Remember the application is trying to match your strategy and context with the chart.
Which markets and timeframes are supported?
Any chart you can capture from any charting software. Include the timeframe and asset in context for best results.
Can I customize prompts?
Yes. You can include strategy rules, risk parameters, and questions in the input before submitting.
Is my data used to train models?
We limit provider retention and do not use your data for training without explicit consent.
Do I need a subscription?
The desktop app offers a free trial with limits. Paid plans unlock higher usage and pro features.

Support

Need help or have feature requests? Reach us at support@chartvision.ai.